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Business Case
Developing a sound Business Case. Due to the complex nature of the call centre environment and the diverse needs of our clients, the rigor which goes into building a business case varies significantly. However, at Grovepark Consulting we have developed common materials which will be useful regardless of the degree of business case analysis being conducted. In addition, we have various calculation tools to support the development of a business case. These tools synthesise approaches and techniques already proven on previous engagements, where we have identified common calculations which can be re-applied in a variety of scenarios. If you are interested in obtaining more information, please contact us. |
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