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Call Centre Location & Facilities Management
Location, Location, Location. Choosing the right location for a new business isn't easy. Not only do you have all the usual considerations such as costs, facilities, geography, etc., but call centre operations also require you to consider local recruitment profiles, dialects, competing call centre wages, your telecommunications infrastructure, etc. Once you have secured and fitted your premises, there are then the ongoing concerns associated with facilities management. Is the telecommunications room fully secured? Are there adequate disaster recovery plans in place? Have you satisfied all the Health & Safety requirements? If you are interested in obtaining more information, please contact us. |
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